SandCherry products power innovative new services for customers, employees, and business partners and improve existing applications and processes. The two primary solution areas for SandCherry products are:
Seamless Customer Care solutions improve customer care by consolidating the primary customer care delivery channel, voice, with the applications (and infrastructure) which support web and agent-based customer care. Seamless Customer Care solutions can be used to improve customer satisfaction, decrease agent and infrastructure cost, and offer new capabilities in conjunction with existing contact center, agent, and self-care systems, or as a complete IP-enabled customer care infrastructure.
Total Mobility solutions offer new ways to engage customers, improve efficiency for mobile workers, and increase usability for mobile devices. With a single platform solution for web, PC, phone, mobile web, push-to-talk, and 2-way radio, SandCherry empowers a variety of mobile solutions for enterprises and service providers.
