Increase contact center agent producivity using voice dictation for intra-call notes, end-of-call notes, and e-care IM/chat sessions.
V-Pad is a standalone software tool for contact center agents that is easy to deploy, easy to learn, and easy to use. V-pad doesn't require costly integration with existing contact center applications to deliver significant reductions in agent time. Using a familar notepad format, agents dictate audio which can be copied and pasted into any application. A flexible, server-based software solution, the SandCherry V-Pad can be deployed in a central location serving multiple contact centers, or locally in an individual contact center.
